Return and Refund Policy
At House Of Nawra, we strive to ensure you are delighted with your purchase. However, please note our policy regarding returns and refunds:
- No Return or Refund Policy:
Due to the nature of our products, we do not accept returns or issue refunds for any orders once they have been processed.
Please ensure that you are confident in your purchase before completing your order.
- Defective or Damaged Items:
In the rare event that you receive a defective or damaged item, we will accept a return.
To initiate a return for a defective item, please contact our Customer Support team within 7 days of receiving your order.
Our team will guide you through the return process and ensure you receive a suitable solution, whether that be an exchange or a replacement item.
- How to Contact Customer Support:
For any issues related to defective items, please reach out to our Customer Support team via email at houseofnawra@gmail.com or call us at [+91 8178018741].
Be sure to include your order number, a description of the issue, and photographs of the defective item to help us process your request faster.
We thank you for choosing House Of Nawra, and we are committed to ensuring that your experience with us is positive and enjoyable.